Refund & Return Policy

Effective Date:  2026

At Freedom250.net, we want our customers to have a positive shopping experience. This Refund & Return Policy explains our return and refund procedures.

1. Return Period

Customers may request a return within 30 days of receiving their order.

To begin a return, please contact Freedom250 with your order information and details regarding the product you wish to return.

2. Eligible Products

All products purchased through Freedom250.net are eligible for return, subject to the requirements of this policy.

Products should be returned in their original condition and with the original components, packaging, or materials provided with the order where applicable.

3. Return Shipping

Customers are responsible for the cost of return shipping.

We recommend using a shipping service that provides tracking information. Customers should retain their return shipping receipt and tracking information until the return has been completed.

4. How to Request a Return

To request a return:

1. Contact Freedom250 with your order information.
2. Provide information about the product you wish to return.
3. Follow the return instructions provided by our team.
4. Ship the product using an appropriate shipping service.
5. Retain your tracking information until the return has been received.

5. Refunds

Once the returned product has been received, the applicable refund will be processed.

Refunds are issued within 30 days after receiving the returned product.

Where applicable, refunds will be made using the original payment method.

The time required for the refunded amount to appear in a customer’s account may vary depending on the payment provider or financial institution.

6. Damaged or Defective Products

If you receive a product that is damaged or appears to have a defect, please contact us with your order information and details regarding the issue.

Products may also be covered by our one-year warranty covering all parts.

7. Exchanges

If you would like to exchange a product, please contact Freedom250 with your order information. Exchange requests may be handled according to product availability and the applicable return requirements.

8. Warranty

Products purchased through Freedom250.net are covered by a one-year warranty covering all parts.

If you believe your product has a warranty-related issue, please contact us with your order information and a description of the problem.

9. Contact Us

For questions regarding returns, refunds, or warranty matters, please contact:

Freedom250
PO Box 290, Route 130
Forestdale, Massachusetts 02644
Phone: +1 508-514-0786

You may also contact us through the Contact Us page on Freedom250.net.